Shipping info

All orders are dispatched on the very same day if placed before 3pm, Monday to Friday.

Please note that all UK orders taken on this website are fulfilled from our warehouse. They aim to dispatch all orders on the very same day they are placed if before 15:00, Monday to Friday. All orders placed over the weekend will be dispatched the very next working day.

Free Delivery on all UK orders.

This service usually takes 2-3 working days and is sent by Royal Mail & DPD depending on location, weight and availability. All shipments have a tracking number and can be tracked via the carrier’s website; The tracking number for your order is sent via email with your dispatch confirmation. All of our deliveries within the UK are handled by either Royal Mail (RM), or DPD depending on the size & value of the order and your selected shipping method. 

No signature is required on delivery.

International Trading

As of 1st January 2021, import VAT and tariffs might be chargeable on your products when you import or export goods between the UK and EU member states. Delivered At Place (DAP). Also called delivered duty unpaid (DDU). This term indicates that the seller only takes responsibility for shipping the product, and requires the customer to pay any import costs, such as VAT, duties, and clearing fees. This option might keep you from having to manage the import process, but DAP creates unexpected costs for your customer and can result in delayed or returned shipments.

Delivery Time

If your order is in stock we aim to dispatch the order the same day. If part or all of your order is out of stock the order will be dispatched once all items are available. If your order is placed before 12pm Monday to Friday it can be made ready for collection by our courier who deliver to UK mainland the next day. Orders are dispatched Monday – Friday. (please note, this is subject to change)

Whilst we aim to complete delivery as soon as possible we can not guarantee Next Day delivery due to possible unforeseen circumstances or circumstances beyond our control.

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CONTACT INFORMATION 

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email to the left and we will get back to you within 20-36 hours!
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Harris Street,
Greater Manchester
Post Code: M8 8EG
(United Kingdom)

Opening Hours: Mon-Fri 10 am to 6 pm